sameeksha Current Issue : VOL 45 No. 10 March 06 - March 12, 2010    See Full Contents>>
     Article Details
    Why Unions Fail in Organising India’s BPO-ITES Industry   (14th October 2006)
     Amandeep Sandhu
          Call centre employees do not want to be part of trade unions because they associate the latter with “blue-collar workers” and not with their own perceived upward mobility. Also, their work schedules and the highly modernised self-contained work islands they inhabit encourage them to think of unions as unnecessary.


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